July 8, 2016
Putting Users in the Driver’s Seat: Addressing Control Through Usability Testing
By Victor Yocco, PhD Control is a concept psychological researchers have found plays a large role in determining behavior. People will engage in behaviors when they believe they have control over the outcome (e.g. I will complete this blog entry because I am in charge of when I write, what I write, and how I write) versus one’s they don’t…